Terms of Service
Effective Date: January 1, 2026
Welcome to the website of Best Roofing Now LLC ("Best Roofing Now," "we," "us," or "our"), located at www.bestroofingnow.com (the "Site"). By accessing or using the Site, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use the Site.
1. About Our Services
Best Roofing Now is a family-owned, veteran-operated roofing company serving Charlotte, NC and surrounding areas including Huntersville, Mooresville, Cornelius, Davidson, Matthews, Concord, and other communities within approximately 50 miles of Charlotte. We provide residential and commercial roofing services including roof repair, roof replacement, roof inspections, emergency roofing, storm damage restoration, gutter services, siding services, and related exterior work.
2. Use of the Site
You agree to use the Site only for lawful purposes. You may not:
- Use the Site in any way that violates applicable federal, state, or local laws
- Attempt to gain unauthorized access to any part of the Site, its servers, or connected systems
- Interfere with or disrupt the Site's operation, security, or performance
- Use automated tools, bots, or scrapers to access or collect data from the Site without our written consent
- Submit false, misleading, or fraudulent information through any form on the Site
- Reproduce, distribute, or publicly display content from the Site without our authorization
3. Estimates and Pricing
Any estimates, price ranges, or cost information presented on the Site are for general informational purposes only and do not constitute a binding offer or contract. Actual project costs depend on factors including scope of work, materials, roof size, condition, accessibility, and other site-specific variables.
A formal written estimate or proposal provided by Best Roofing Now after an on-site inspection supersedes any pricing information displayed on the Site. All services are subject to a separate written agreement between Best Roofing Now and the property owner or authorized representative.
4. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, photographs, images, videos, page layouts, and design elements, is the property of Best Roofing Now LLC or its licensors and is protected by United States copyright, trademark, and other intellectual property laws.
The "Best Roofing Now" name, logo, and related branding are trademarks of Best Roofing Now LLC. You may not use our trademarks without prior written permission.
5. User-Submitted Content
When you submit information through our contact forms, estimate request forms, or other communication channels on the Site, you grant Best Roofing Now a non-exclusive, royalty-free right to use that information for the purpose of responding to your inquiry, providing services, and improving our business operations.
If you submit photographs or images of your property (e.g., roof damage photos), you represent that you have the right to share those images and grant us permission to use them for project assessment. We may request separate permission before using any images for marketing or promotional purposes.
6. Third-Party Links and Services
The Site may contain links to third-party websites, including but not limited to financing partners (e.g., PowerPay), review platforms (e.g., Google, Yelp, BBB), manufacturer websites, social media platforms, and business directories. These links are provided for your convenience and informational purposes.
We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing third-party sites is at your own risk, and you should review their terms and privacy policies independently.
7. Warranties and Guarantees
Specific warranty terms for roofing materials, workmanship, and services are provided in writing as part of individual project agreements and are not governed by these Terms of Service. Material warranties are provided by the respective manufacturers (e.g., CertainTeed, GAF, Owens Corning) and are subject to their terms and conditions.
Information about warranties displayed on the Site is for general reference only. The written warranty documentation provided at the completion of your project constitutes the binding warranty terms.
8. Limitation of Liability
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Best Roofing Now does not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Best Roofing Now LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Site, including but not limited to loss of data, revenue, or profits, even if we have been advised of the possibility of such damages.
Nothing in these Terms limits our liability for gross negligence, willful misconduct, or any liability that cannot be excluded under applicable law.
9. Indemnification
You agree to indemnify and hold harmless Best Roofing Now LLC, its owners, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys' fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.
10. Insurance Claim Assistance
Best Roofing Now may provide assistance with roof insurance claims, including damage documentation, adjuster meetings, and claim filing support. However, we are not a licensed insurance adjuster, attorney, or public adjuster. Our assistance is provided as a courtesy and does not constitute legal, insurance, or financial advice.
The property owner remains responsible for all decisions regarding their insurance claim. Approval and payment of claims is solely at the discretion of the insurance company.
11. Financing Disclaimer
Roof financing options referenced on the Site are provided by third-party financing partners and are subject to credit approval and the terms of the financing provider. Best Roofing Now is not a lender and does not make credit decisions. All financing inquiries and applications are processed by the respective financing partner under their own terms and privacy policy.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Mecklenburg County, North Carolina.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised effective date. Your continued use of the Site after any changes constitutes acceptance of the updated Terms. We encourage you to review this page periodically.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Best Roofing Now LLC
- 10130 Mallard Creek Rd, Ste 300, Charlotte, NC 28262
- Phone: (704) 605-6047
- Email: james@bestroofingnow.com
- Website: www.bestroofingnow.com
