We Tell People the Truth, Even When It Is Not a Sale
That is not just a slogan. It is who we are. Best Roofing Now was built on military values and family principles.
Our Story: From Military Service to Roofing Excellence
Best Roofing Now started the way many great businesses do: with a father and son, a shared vision, and an unwavering commitment to doing things right.
Fred, a proud military veteran, brought the values of discipline, integrity, and service he learned in uniform. His son James brought fresh energy, business know-how, and a shared commitment to honest work.
Together, they saw something wrong with the roofing industry. Too many contractors cutting corners. Too many storm chasers taking advantage of homeowners. Too many companies focused on the sale instead of the solution.
They decided to build something different: a roofing company that treats customers like family and tells the truth, even when that truth is not profitable.
Meet Our Leadership Team
The people behind Best Roofing Now, bringing decades of combined experience to protect your home.
James Turner
Co-Founder & CEO
Co-founded Best Roofing Now with his father Fred, bringing business expertise and a commitment to honest, family-focused service.
Certifications:
- CertainTeed SELECT ShingleMaster
Fred Turner
Pops
Military VeteranMilitary veteran who brought discipline, integrity, and service values to Best Roofing Now. Ensures every project meets the highest quality standards.
Certifications:
- Military Service Veteran
- CertainTeed Master Shingle Applicator
- OSHA Safety Certified
Shirley Turner
The Mama
The heart of Best Roofing Now, ensuring every customer is treated like family with warmth and care.
Certifications:
Nic
Project Manager
Project Manager ensuring every roofing project runs smoothly from start to finish.
Certifications:
Mac
Office Administrator
Office Administrator keeping the Best Roofing Now office running efficiently.
Certifications:
Marie
Social Media and Communications Specialist
Social Media and Communications Specialist managing the company's online presence and community engagement.
Certifications:
Joji
Developer
Developer building and maintaining the company's digital presence and online tools.
Certifications:
The Story That Defines Us
"James came out and looked at my roof. Three other companies said I needed a full replacement. James told me I only needed a few repairs and showed me exactly why. He could have made thousands more, but he chose to be honest. I laughed, then I cried a little. That is the kind of company I want to work with."
This is who we are. Every inspection. Every estimate. Every roof.
Our Core Values
Values learned in military service, applied to every roof we touch.
Integrity First
We tell the truth, even when it means losing a sale. If repairs will work, that is what we recommend. Your trust matters more than any contract.
Service Before Self
A value learned in military service and applied to every roof. Your home is our mission. We do not rest until the job is done right.
Excellence in All We Do
From the first phone call to the final inspection, we hold ourselves to the highest standards. Good enough is never good enough.
Family Values
We treat your home like it belongs to family. Because to us, every customer becomes family. That is how Dad raised us.
Our Journey
From our first roof to becoming Charlotte's trusted roofing company.
Company Founded
James and his dad Fred started Best Roofing Now with one truck and a commitment to honest service.
BBB Accreditation
Earned BBB A+ rating within our first year, reflecting our commitment to customer satisfaction.
Team Expansion
Grew our team to serve more Charlotte families while maintaining our quality standards.
CertainTeed & GAF Certified
Achieved manufacturer certifications to offer industry-leading warranties.
Angi Super Service Award
Recognized for exceptional service and customer satisfaction.
5 Years Strong
Celebrated 5 years serving Charlotte with a ribbon cutting ceremony in Lake Norman.
Our Certifications & Credentials
Industry-recognized certifications that ensure quality workmanship and protect your investment.
BBB A+ Accredited
Issued by Better Business Bureau (2020)
BBB A+ rating reflects our commitment to resolving customer concerns and maintaining high standards of business ethics. We have maintained this rating since 2020.
CertainTeed SELECT ShingleMaster
Issued by CertainTeed Corporation (2022)
SELECT ShingleMaster status represents the top tier of CertainTeed certification, achieved by demonstrating excellence in installation, business practices, and customer service. Only a small percentage of roofing contractors achieve this level.
GAF Factory-Certified
Issued by GAF (North America's Largest Roofing Manufacturer) (2022)
GAF Factory-Certified status means we have been trained and certified by GAF on proper installation techniques, allowing us to offer enhanced warranty options on GAF products.
Owens Corning Preferred Contractor
Issued by Owens Corning (2023)
As an Owens Corning Preferred Contractor, we meet strict standards for professionalism, reliability, and installation quality. This allows us to offer Platinum Protection warranties.
Angi Super Service Award
Issued by Angi (formerly Angie's List) (2023)
The Super Service Award recognizes businesses that maintain superior service ratings and reviews from customers on the Angi platform.
NC Licensed General Contractor
Issued by North Carolina Licensing Board for General Contractors (2019)
Full licensing ensures we meet all state requirements for operating as a roofing contractor in North Carolina, including insurance, bonding, and examination requirements.
SC Licensed Contractor
Issued by South Carolina Department of Labor, Licensing and Regulation (2021)
Licensed to perform roofing work in South Carolina, allowing us to serve Fort Mill, Rock Hill, Indian Land, and other SC communities.
Trusted & Verified
Recognized for excellence by industry leaders and customer advocacy groups.
BBB A+ Rated
Better Business Bureau
CertainTeed Certified
SELECT ShingleMaster
GAF Certified
Factory-Certified Contractor
Angi Super Service
Award Winner
Why Charlotte Homeowners Choose Us
- Veteran-founded by Fred, with military values of integrity and service
- Family business: when you call, you talk to real people who care
- We educate first, sell second: no high-pressure sales tactics
- BBB A+ rated with 5-star Google reviews
- Insurance claim experts who fight to maximize your claim
- 24/7 emergency service for when storms do not wait
Ready to Work with a Roofing Company You Can Trust?
Get a free, no-obligation roof inspection and honest assessment.
Industry Recognition
Best Roofing Now is recognized as a top-rated roofing company serving the Charlotte metro area. Our commitment to quality workmanship, honest pricing, and exceptional customer service has earned us recognition from industry directories and customer review platforms.
Ready to Protect Your Home?
Get a free, no-obligation roof inspection from Charlotte's most trusted roofing company. We'll assess your roof and provide honest recommendations.
No pressure. No obligation. Just honest advice from a family-owned business.