Skip to main content
Best Roofing Now team - veteran-owned roofing company Charlotte NC professional roofing contractors
Veteran-Founded & Family Owned

We Tell People the Truth, Even When It Is Not a Sale

That is not just a slogan. It is who we are. Best Roofing Now was built on military values and family principles.

Our Story: From Military Service to Roofing Excellence

Best Roofing Now started the way many great businesses do: with a father and son, a shared vision, and an unwavering commitment to doing things right.

Fred, a proud military veteran, brought the values of discipline, integrity, and service he learned in uniform. His son James brought fresh energy, business know-how, and a shared commitment to honest work.

Together, they saw something wrong with the roofing industry. Too many contractors cutting corners. Too many storm chasers taking advantage of homeowners. Too many companies focused on the sale instead of the solution.

They decided to build something different: a roofing company that treats customers like family and tells the truth, even when that truth is not profitable.

James and Fred Turner - veteran-owned family roofing business owners Charlotte NC Best Roofing Now founders

Meet Our Leadership Team

The people behind Best Roofing Now, bringing decades of combined experience to protect your home.

James Turner

Co-Founder & CEO

Co-founded Best Roofing Now with his father Fred, bringing business expertise and a commitment to honest, family-focused service.

Experience: 5+ years in roofing

Certifications:

  • CertainTeed SELECT ShingleMaster
View LinkedIn Profile

Fred Turner

Pops

Military Veteran

Military veteran who brought discipline, integrity, and service values to Best Roofing Now. Ensures every project meets the highest quality standards.

Experience: 20+ years in construction

Certifications:

  • Military Service Veteran
  • CertainTeed Master Shingle Applicator
  • OSHA Safety Certified

Shirley Turner

The Mama

The heart of Best Roofing Now, ensuring every customer is treated like family with warmth and care.

Experience: Lifetime of family values

Certifications:

    Nic

    Project Manager

    Project Manager ensuring every roofing project runs smoothly from start to finish.

    Experience: Project management expertise

    Certifications:

      Mac

      Office Administrator

      Office Administrator keeping the Best Roofing Now office running efficiently.

      Experience: Administrative expertise

      Certifications:

        Marie

        Social Media and Communications Specialist

        Social Media and Communications Specialist managing the company's online presence and community engagement.

        Experience: Communications expertise

        Certifications:

          Joji

          Developer

          Developer building and maintaining the company's digital presence and online tools.

          Experience: Software development expertise

          Certifications:

            The Story That Defines Us

            "James came out and looked at my roof. Three other companies said I needed a full replacement. James told me I only needed a few repairs and showed me exactly why. He could have made thousands more, but he chose to be honest. I laughed, then I cried a little. That is the kind of company I want to work with."

            This is who we are. Every inspection. Every estimate. Every roof.

            Our Core Values

            Values learned in military service, applied to every roof we touch.

            Integrity First

            We tell the truth, even when it means losing a sale. If repairs will work, that is what we recommend. Your trust matters more than any contract.

            Service Before Self

            A value learned in military service and applied to every roof. Your home is our mission. We do not rest until the job is done right.

            Excellence in All We Do

            From the first phone call to the final inspection, we hold ourselves to the highest standards. Good enough is never good enough.

            Family Values

            We treat your home like it belongs to family. Because to us, every customer becomes family. That is how Dad raised us.

            Our Journey

            From our first roof to becoming Charlotte's trusted roofing company.

            19
            2019

            Company Founded

            James and his dad Fred started Best Roofing Now with one truck and a commitment to honest service.

            20
            2020

            BBB Accreditation

            Earned BBB A+ rating within our first year, reflecting our commitment to customer satisfaction.

            21
            2021

            Team Expansion

            Grew our team to serve more Charlotte families while maintaining our quality standards.

            22
            2022

            CertainTeed & GAF Certified

            Achieved manufacturer certifications to offer industry-leading warranties.

            23
            2023

            Angi Super Service Award

            Recognized for exceptional service and customer satisfaction.

            24
            2024

            5 Years Strong

            Celebrated 5 years serving Charlotte with a ribbon cutting ceremony in Lake Norman.

            Our Certifications & Credentials

            Industry-recognized certifications that ensure quality workmanship and protect your investment.

            BBB A+ Accredited

            Issued by Better Business Bureau (2020)

            BBB A+ rating reflects our commitment to resolving customer concerns and maintaining high standards of business ethics. We have maintained this rating since 2020.

            Verified business practices
            Commitment to customer satisfaction
            Transparent complaint resolution
            Verify Certification

            CertainTeed SELECT ShingleMaster

            Issued by CertainTeed Corporation (2022)

            SELECT ShingleMaster status represents the top tier of CertainTeed certification, achieved by demonstrating excellence in installation, business practices, and customer service. Only a small percentage of roofing contractors achieve this level.

            Access to extended warranty options
            SureStart PLUS™ 4-Star and 5-Star protection
            Factory-trained installation crews
            Verify Certification

            GAF Factory-Certified

            Issued by GAF (North America's Largest Roofing Manufacturer) (2022)

            GAF Factory-Certified status means we have been trained and certified by GAF on proper installation techniques, allowing us to offer enhanced warranty options on GAF products.

            Golden Pledge® Limited Warranty eligibility
            Factory-trained on GAF systems
            Access to premium GAF products

            Owens Corning Preferred Contractor

            Issued by Owens Corning (2023)

            As an Owens Corning Preferred Contractor, we meet strict standards for professionalism, reliability, and installation quality. This allows us to offer Platinum Protection warranties.

            Platinum Protection warranty eligibility
            Access to full Owens Corning product line
            Training on SureNail Technology

            Angi Super Service Award

            Issued by Angi (formerly Angie's List) (2023)

            The Super Service Award recognizes businesses that maintain superior service ratings and reviews from customers on the Angi platform.

            Verified customer reviews
            Consistent high ratings
            Recognition for service excellence

            NC Licensed General Contractor

            Issued by North Carolina Licensing Board for General Contractors (2019)

            Full licensing ensures we meet all state requirements for operating as a roofing contractor in North Carolina, including insurance, bonding, and examination requirements.

            State-verified qualifications
            Required insurance coverage
            Bonding protection for customers

            SC Licensed Contractor

            Issued by South Carolina Department of Labor, Licensing and Regulation (2021)

            Licensed to perform roofing work in South Carolina, allowing us to serve Fort Mill, Rock Hill, Indian Land, and other SC communities.

            Legal operation in South Carolina
            SC insurance and bonding compliance
            Understanding of SC building codes

            Trusted & Verified

            Recognized for excellence by industry leaders and customer advocacy groups.

            BBB A+ Rated

            Better Business Bureau

            CertainTeed Certified

            SELECT ShingleMaster

            GAF Certified

            Factory-Certified Contractor

            Angi Super Service

            Award Winner

            Why Charlotte Homeowners Choose Us

            • Veteran-founded by Fred, with military values of integrity and service
            • Family business: when you call, you talk to real people who care
            • We educate first, sell second: no high-pressure sales tactics
            • BBB A+ rated with 5-star Google reviews
            • Insurance claim experts who fight to maximize your claim
            • 24/7 emergency service for when storms do not wait

            Ready to Work with a Roofing Company You Can Trust?

            Get a free, no-obligation roof inspection and honest assessment.

            Industry Recognition

            Best Roofing Now is recognized as a top-rated roofing company serving the Charlotte metro area. Our commitment to quality workmanship, honest pricing, and exceptional customer service has earned us recognition from industry directories and customer review platforms.

            Ready to Protect Your Home?

            Get a free, no-obligation roof inspection from Charlotte's most trusted roofing company. We'll assess your roof and provide honest recommendations.

            No pressure. No obligation. Just honest advice from a family-owned business.