Roofing Tips & Guides
Expert Roofing Advice for Charlotte Homeowners
Learn from Charlotte's trusted roofing experts. Tips on maintenance, repair, replacement, and protecting your home from the elements.
Learn from Charlotte's trusted roofing experts. Tips on maintenance, repair, replacement, and protecting your home from the elements.


The storm has passed. But your work isn't done. If your Charlotte or Lake Norman home took a hit from this weekend's winter storm, here's exactly what to do next. This guide will help you protect your home, document the damage, and get repairs done right.
After major winter weather in the Charlotte metro area, we typically receive hundreds of emergency calls at Best Roofing Now. The first 24-72 hours after storm damage are critical. Let's walk through this together.
Before you check any damage, make sure everyone is okay. This matters more than anything else.
Leave your home right away if you see:
If you stay in the home:

Your insurance claim depends heavily on good documentation. Do this before any cleanup or repairs.
Grab your phone and capture:
Outside your home:
Inside your home:
Pro tip: Use your phone's timestamp feature. Turn on location services too. This proves when and where damage happened: insurance companies love this kind of proof.
Here's something many folks don't know. You have a legal duty to stop more damage from happening. Insurance companies can deny claims if you didn't take reasonable steps to protect your home.
Safe things you can do:
What needs professional help:
According to the National Roofing Contractors Association, "Prompt action after storm damage can prevent secondary damage that often exceeds the original repair costs." We see this all the time in Charlotte.
Best Roofing Now provides emergency tarping services 24/7. Call (704) 605-6047 for immediate response in Charlotte and Lake Norman.

Most insurance policies need you to report damage quickly. Here's how to do it right.
Have this info ready:
What to say:
"I'm reporting roof damage from the winter storm that occurred on [date]. I have photos and videos documenting the damage. I'd like to file a claim and schedule an adjuster inspection."
⚠️ Important: Don't sign anything or accept a settlement until you've had a professional roofer check the full damage. Initial insurance estimates are often lower than actual repair costs.
Before the adjuster arrives, have a qualified roofing contractor inspect your roof. Why does this matter? Because it ensures:
Roof repair costs in Charlotte typically range from $150 for minor fixes to $1,500+ for extensive damage. But you won't know your situation without a proper inspection.

Best Roofing Now's Storm Damage Inspection includes:
Schedule your free storm damage inspection: Call (704) 605-6047 or request online.
When the adjuster shows up, be ready.
Do:
Don't:
What it looks like:
Ice dams happen when heat escapes from your attic and melts snow on your roof. The water runs down and refreezes at the colder edge. This creates a dam that forces water under your shingles. And that's when leaks start.
What it looks like:
You don't need torrential rains for a storm to cause major damage. High winds and flying debris are enough to need repairs: or even a full roof replacement.
What it looks like:

Lake Norman properties often get hit harder during winter storms. Here's why:
Wind exposure: The open water creates stronger wind gusts that can hit 50+ MPH. Homes in Huntersville, Cornelius, Davidson, and Mooresville along the shoreline are especially vulnerable.
What to check on lakefront properties:
Our Lake Norman storm response team understands these unique challenges. We've repaired hundreds of lakefront roofs in the area.
After major storms, Charlotte and Lake Norman see lots of out-of-town "storm chaser" contractors. Protect yourself.
Red flags to watch for:
How to verify a contractor:
| Timeframe | What Happens |
|---|---|
| Day 1-2 | Report claim, document damage, arrange emergency tarping |
| Day 3-7 | Adjuster gets scheduled, get independent contractor inspection |
| Day 7-14 | Adjuster visits, initial estimate provided |
| Day 14-30 | Negotiate settlement if needed, finalize contractor |
| Day 30-60 | Repairs completed, final walkthrough |
Note: After major regional storms, insurance response times may be longer. Document everything and follow up regularly.
Don't wait to assess your roof damage. Hidden problems can lead to:
✅ Best Roofing Now offers free storm damage inspections with detailed photo documentation and written estimates. We work directly with insurance companies daily and understand the claims process.
Ready to protect your home? Call (704) 605-6047 or schedule your free inspection online for immediate response.
Most policies require notification within 24-72 hours. But you generally have up to one year to file a claim in North Carolina. Still, reporting right away strengthens your claim.
Most standard homeowner's policies in North Carolina cover ice, wind, and fallen tree damage. However, your policy may have deductibles or limits. Review your policy and let us help you understand what's covered during our free inspection.
Yes. We work with insurance companies every day. We'll meet with your adjuster, provide documentation, and help ensure you receive a fair settlement. This service comes at no extra charge with our storm damage repairs.
Quality emergency tarping can protect your home for several weeks to a few months. But permanent repairs should happen as soon as possible to prevent further damage and meet insurance requirements.
Best Roofing Now
Charlotte's trusted roofing experts since 2019
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